The Right Training for the Right People at the Right Time
Measured By Your Success
Customer Success Management provides the insight, coaching and expertise to help customers succeed—both with the M-Files experience and with regular business operations. Our experts are trained to anticipate customer challenges or questions and proactively research, recommend, and provide solutions.
Learn at Your Own Pace
M-Files Learning Solutions offer guided and engaging learning paths for all M-Files user roles. Perfect for self-reliant learners, these digital resources provide continual guidance and support as users progress on their M-Files journey.
Customer Insight
With a focus on both user and business needs, our Training Solutions maximize quick user adoption and a smooth transition to M-Files. An experienced M-Files Training Specialist will build a custom training plan tailored to your specific needs.
M-Files Training Solutions
Trainings customized to the needs of users led by M-Files trainer.
The M-Files trainers give trainings that meet the needs, from basic users to admin users.

Standard Training Solutions
M-Files standard training solutions outline different stages of the project, define users associated with each stage, and recommend suitable training at each stage. Customized training plans ensure quick and efficient user adoption across your organization. Learn more.
Training Packages
M-Files standard training solutions outline different stages of the project, define users associated with each stage, and recommend suitable training at each stage. Customized training plans ensure quick and efficient user adoption across your organization. Learn more.
Engage
Empower your project team to accelerate time-to-value and ensure a smooth transition to M-Files.
Engage Package:
- Design Essentials and User training for the Project Team
- User training for User Acceptance Testers
Engage Plus Package:
Includes everything in the Engage Package, plus:
- Business Administrator training
Enable
Enable your M-Files Champions to lead change and drive user adoption across your organization.
Enable Package:
- Focused training for M-Files Champions to effectively lead change
Enable Plus Package:
Includes everything in the Enable Package, plus:
- Super User Training
Empower
Empower your team with tailored training modules designed to address specific audience needs. Each training is strategically crafted with optimized goals, delivery methods, agendas, participant numbers, and durations to ensure impactful learning outcomes.
Examples of Training Modules in the Empower Package:
- M-Files Info Session
- M-Files Tips and Tricks
- Views Workshop
- Q&A or Theme Session
Empower Package:
Choose four training modules.
Empower Plus Package:
Choose eight training modules for a more comprehensive learning experience.

Common Training
To help you get the most from M-Files, we schedule commonly available training courses throughout the year. We offer the courses in English and Finnish.
Common trainings follow the Business Administrator training path that takes a look ‘under the M-Files hood’ providing participants with knowledge to fine tune M-Files to best suit organizational needs.
Available courses:
- Managing the Metadata Structure
- Definition and Use of Views
- Managing Processes with Workflows
- Managing Permissions
Seats fill up quickly, so check detailed agendas and available dates now.
M-Files Learning Solutions
M-Files Learning provides a fully scalable and self-paced learning experiences to help your users get the most out of M-Files.
It is a perfect standalone option for eager independent learners to complement regular training by offering extra support.
Empower Users
With 24/7 access to all M-Files Learning courses and materials, users can learn what’s the most relevant for them at their own pace, no matter where they are.
Track User Progress
With M-Files Academy, you gain access not only to our course content, but also to user learning progress reports and analytics, providing helpful training insights.
A Perfect Complement to M-Files Training
Self-paced learning and face-to-face training really go hand in hand. M-Files Learning helps users prepare and get the most out of their trainer-led sessions. And it also helps reinforce and offer continual support long after the training ends.
M-Files Learning includes access to M-Files Academy and M-Files Help Center.

M-Files Academy
Access to M-Files Academy for strategic users—Administrators, Super Users, Champions, initial project team members, and end users.
M-Files Academy offers the following guided and interactive courses:
- Design Essentials
- User
- Business Administrator
- IT Administrator
- Courses featuring new features and add-ons
M-Files Help Center
M-Files Help Center is the one-stop-shop for quick and easy answers about M-Files, no matter if you’re just starting out or have been with us for a while.
The Help Center provides a path to key learning and support resources directly from within the M-Files interface:
- Getting Started Guide
- M-Files User Guides
- Customer Support Portal
- M-Files Community
- And more..